ART Lab
SkinChat
ART Lab’s SkinChat is an AI chatbot that can be customized to different brands’ needs, which offers consumers skin care consultaeons and advice, 24/7. It is powered by custom-built vision AI and large language models, including GPT3.5, GPT4, and HyperClovaX, as well as a dermatology database. These technologies have been used to create a skin care vision AI that allows consumers to idenefy their skin problems via a mobile phone. The first part of the service sees customers take a selfie to get their personalized skin analysis. Then, consumers can ask the chatbot any skin care-related queseons, before being directed to recommended products. Consumers can addieonally track their skin’s condieon, to monitor how a product has performed. What makes SkinChat unique, ART Lab says, is that it combines its vision AI skin analysis with an LLM-powered chatbot and a specialized skin care database, to create an interaceve experience with a highly informed AI skin counsellor.
Booth#: S17 Section: Cosmetics&Personal care
This product is a finalist in the category Innovative Technology of Cosmoprof India Awards 2023
Product Tagline
ART Lab’s SkinChat is an AI chatbot that can be customized to different brands’ needs, which offers consumers skin care consultaeons and advice, 24/7. It is powered by custom-built vision AI and large language models, including GPT3.5, GPT4, and HyperClovaX, as well as a dermatology database. These technologies have been used to create a skin care vision AI that allows consumers to idenefy their skin problems via a mobile phone. The first part of the service sees customers take a selfie to get their personalized skin analysis. Then, consumers can ask the chatbot any skin care-related queseons, before being directed to recommended products. Consumers can addieonally track their skin’s condieon, to monitor how a product has performed. What makes SkinChat unique, ART Lab says, is that it combines its vision AI skin analysis with an LLM-powered chatbot and a specialized skin care database, to create an interaceve experience with a highly informed AI skin counsellor.
Product Description
SkinChat is a revolutionary AI chatbot that provides personalised skincare solutions using advanced artificial intelligence technology from Korea. With SkinChat, users can scan their face to receive a comprehensive skin analysis and recommendations for the most suitable products to address their unique skincare needs. Therefore, beauty brands can benefit greatly from adding SkinChat to their website; It’s smart, simple and effective and makes brands more reliable while increasing customer engagement and sales effectiveness.
Claims & Benefits
SkinChat's philosophy is that customers are not simply buying cosmetics, but rather solutions to their specific skin concerns. Since skincare is not a one-size-fits-all solution, we understand that misinformation can make it difficult for consumers to make informed choices. Our team of experts is dedicated to providing customers with an elevated experience that instils confidence in their purchasing decisions. By using SkinChat, beauty brands can offer their customers top-notch skincare advice and 24/7 assistance while gathering invaluable customer data. With SkinChat, customers can rest assured that they are receiving expert guidance and the best possible solutions for their skin.
Technical Details
SkinChat is powered by custom-built vision Al and LLMs (GPT3.5, GPT4, HyperClovaX, etc). Over 200k+ skin photos have been used to build a skincare vision Al that can identify skin problems using only a mobile phone. LLMs and our specialised skincare database enable 24/7 personalised skincare consultation. Additionally, SkinChat uses a Retrieval Augmented Generation (RAG) method. This helps to make SkinChat fast, trustworthy, specialised, up-to-date, and customisable.
Launch Date
April 2023
Price List
The price of SkinChat varies depending on the unique needs of our clients. Currently, we’re offering a free consultation with our CEO, Terry, who will be attending Cosmoprof in Mumbai, India, from December 7-9. We’re also offering the following additional benefits - an upgraded plan, a 50% lifetime discount and 1-on-1 tech support and data analytics. Interested companies can apply here - https://gkcyavjg2aj.typeform.com/to/cAD14un9
Website or Main Social media
Website: https://artlab.ai/
LinkedIn: https://www.linkedin.com/company/art-lab-ai/mycompany/
What sets your product apart and why is it innovative?
SkinChat is a Vision AI chatbot that integrates Vision AI with LLM (a very large language model) and dermatology DB (database). Unlike cosmetics companies and dermatology hardware companies, SkinChat's creator, ART Lab, has been an AI startup since its inception, so it has an excellent team that adopts and fuses new technologies and can quickly integrate LLM technologies such as GPT.
Moreover, SkinChat combines three key technologies to create a unique AI beauty consultant: Vision AI, ChatBot AI, and Recommendation AI. Together, these three technologies provide a diagnosis of various skin concerns. Our vision AI model was custom-built and while we most frequently use GPT-3.5, we can also use GPT-4, HyperClovaX, or PaLM2 anytime.
What makes SkinChat truly unique and difficult to replicate is that for three years, ARTLab has been collecting over 200K instances of time-series image data through the SkinLog app that records skin changes based on specific behavioural records of users. This data provides important information about changes in skin conditions. This data held by ARTLab is a large amount of medical data that is difficult to collect publicly and is being used to develop skin type classification and acne diagnosis AI models.
How do you promote your product on multiple channels?
At SkinChat, we understand the importance of effectively promoting our product to the right audience. That's why we focus on B2B use cases and utilize various digital channels to reach potential customers. Our website and LinkedIn page are essential tools for promoting SkinChat and discussing important aspects of ART Lab, such as our impeccable data privacy practices and the numerous applications of SkinChat.
But we also believe in the power of offline channels to connect with customers and increase awareness of our product. That's why we actively participate in cosmetic conferences such as Cosmoprof across the globe. These conferences provide us with an opportunity to meet potential customers face-to-face and showcase the unique features and benefits of SkinChat. We share our experience and knowledge of AI technology and the beauty industry, as well as gather invaluable feedback from our customers.
By utilizing both digital and offline channels, we're able to build stronger relationships with our customers and provide them with the best possible solutions for their skincare needs. Our ultimate goal is to make SkinChat the go-to solution for personalised skincare advice, and our multi-channel approach helps us achieve that goal.
How does your product meet the evaluation criteria of its category?
SkinChat is a unique product that stands out from its competitors due to its integration of multiple AI models and a vast database of skincare time-series image data. This makes it highly customizable to the needs of its customers, and difficult to replicate. Initially, ART Lab's AI was limited to analyzing skin and delivering a single analysis. However, by integrating LLM, SkinChat can now answer specific questions and provide personalized consultations that go beyond a simple analysis sheet.
If SkinChat only had an LLM like ChatGPT, the answers provided would be inaccurate and wouldn't be able to detect individual skin problems. On the other hand, if it only relied on Vision AI, it would only provide a general checkup report without pointing out specific problems and solutions. By integrating both these advanced AI technologies into SkinChat, we have created an unparalleled user experience for interactive communication with an AI skin counsellor.
While there will be several AI agents that specialize in various fields in the future, SkinChat is an AI skincare agent that is ahead of its time. This makes it an indispensable asset to any beauty brand’s interface.